Privacy Policy

Last updated: July 23, 2025

This Privacy Policy explains how My Store manages, uses, and discloses personal information when you interact with our store or website, purchase products, communicate with us, or otherwise use any part of the services we provide. Throughout this policy, the term “Service” refers to the full range of features, content, products, and tools we make available to you. In instances where this Privacy Policy conflicts with our Terms of Service, the terms described here will govern how we handle, process, and disclose your personal information. By continuing to browse or use the Service, you acknowledge that you have reviewed this Privacy Policy and understand how your information will be collected, stored, and shared.

Personal information, as referenced in this policy, refers to details that identify you directly or can reasonably be linked to you. Anonymous or de-identified data that no longer connects to an individual is not included. The types of personal information we may collect depend on your location, how you use the Service, and what is permitted under applicable laws. Such information may include your contact details, payment and billing data, account login credentials, browsing and transaction history, communications with customer support, as well as device and usage data generated as you interact with our website or related services.

We collect this information in several ways. Some of it is provided directly by you when you create an account, place an order, or reach out to us with questions. Some information is gathered automatically while you navigate the website, including through cookies and related tracking technologies that help us understand your interactions and improve functionality. We may also receive personal information from service providers working on our behalf, such as payment processors or shipping partners, and through select business partners or third parties offering integrated features.

We use personal information to deliver and improve the services we provide. This includes managing your orders, handling payments, shipping products, maintaining your account, and offering personalized product recommendations based on past interactions. We may also use your details for marketing or promotional purposes, such as sending newsletters, showcasing relevant offers, or displaying ads tailored to your browsing activities. Additionally, personal information helps us verify accounts, prevent fraud, investigate potential misuse, and maintain a secure shopping environment. We may also contact you to resolve issues, answer questions, or support your customer service needs.

In certain circumstances, we may disclose information to third parties. This may include service providers assisting with technology support, order fulfillment, security, analytics, or marketing services. We may share information with advertising partners that help tailor promotional content based on your online behavior. You may also request that we send information to third parties on your behalf, for example when linking a social media login or authorizing specific integrations. Personal information may also be disclosed within our corporate group or as part of significant business events such as mergers, acquisitions, or legal processes.

Our website may contain links to platforms or websites operated by third parties. These sites have their own privacy and security policies, and we are not responsible for how they manage or use your information. Anything you share publicly on social media or similar platforms may be visible to others, and neither we nor third-party providers have limitations on how such publicly shared information may be used.

The Service is not designed for children, and we do not knowingly collect information from minors. If a parent or guardian becomes aware that personal information has been provided by a child, they may contact us to request its deletion. To our knowledge, we do not sell or share the personal information of individuals under sixteen.

We work to maintain appropriate safeguards, but no security system is flawless. Information transmitted electronically may be at risk, and we encourage you to avoid sending sensitive details through unprotected methods. We retain information only as long as needed to fulfill the purposes stated in this policy, meet legal obligations, resolve disputes, or enforce agreements.

Depending on your jurisdiction, you may have rights regarding your personal information, including the ability to request access, correction, deletion, or a copy of your data. You may also have the right to opt out of targeted advertising or data sharing for promotional purposes. We may need to verify your identity before processing such requests, and under certain circumstances, an authorized agent may act on your behalf. You may also update communication preferences at any time by using the unsubscribe instructions in our messages.

If you are dissatisfied with how we handle your information, you may contact us directly or file a complaint with your local data protection authority. Your data may be transferred or stored outside your home country, and when we transfer information from the EEA or UK, we rely on approved legal mechanisms to ensure adequate protections.

We may update this Privacy Policy from time to time to reflect operational updates, regulatory changes, or adjustments to our practices. Revisions will be posted on this website along with an updated effective date. If you have questions, concerns, or wish to exercise your privacy rights, you may contact us by email at elfontheshelfofficial@outlook.com.